Per-Ticket Support

Welcome to our Per Ticket Support Service, your one-stop solution for hassle-free technical assistance. Our dedicated team of experts is here to provide prompt and reliable support whenever you need it.

Why Choose Per-Ticket Support Service?

1. Flexibility and Affordability: With our per ticket support model, you only pay for the assistance you actually need. There are no fixed monthly fees or contracts. This flexible and cost-effective approach allows you to manage your budget efficiently and allocate resources where necessary.

2. On-Demand Assistance: Whether you encounter a minor issue or face a complex technical challenge, our per ticket support service is available on-demand. Simply submit a support ticket, and our team will promptly address your concern. We understand the importance of quick responses, so you can count on us to deliver timely solutions.

3. Expert Technical Team: Our support team comprises skilled and certified professionals with extensive experience in Hosting solutions , Server administration , hardening , optimization , etc , Moodle Development , Virtualization & Deployment and Cloud computing . They are well-equipped to handle a wide range of technical issues, ensuring that you receive top-notch assistance.

4. 24/7 Availability: Technical issues can arise at any time, day or night. Our per ticket support service is available 24/7 to ensure that you never have to face challenges alone. Our team is ready to assist you, even during holidays and weekends.

 

Key Features

  • 24 x 7 x 365 Support
  • Unlimited Servers
  • Guaranteed 30 minutes response time
  • Linux OS supported (RHEL,Rocky Linux , Ubuntu ,etc)
  • cPanel Support
  • CWP Support
  • Direct Admin Support
  • Plesk Server Support
  • Apache Support
  • Lighttpd Support
  • LiteSpeed Support
  • Nginx Support  
  • CloudFlare Support
  • SSL Certificate Installations Support
  • PHP Support
  • MariaDB/MySQL Support
  • PostgreSQL Support
  • DNS services (BIND ,etc) support
  • Exim Support
  • Postfix Support
  • Sendmail Support
  • Openvz Node support
  • KVM virtualization Support
Limitations

  • If the ticket contains more than one request, each request will be considered as an independent ticket and will be counted towards the total number of tickets purchased.

  • You cannot request the execution of a service that we already provide as a standalone service, such as: Server administration , Server setup , Server Optimization , etc

Company

Raqameiat is an IT company offering integrated technological solutions tailored to businesses of all scales.

Contacts

Raqameiat for Software & Technical Support,© All Rights Reserved. 2024

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